Terms & Conditions

Last Updated: May 2026

Welcome to iPerformance. These Terms & Conditions explain the rules and conditions for using our website, browsing our products, and purchasing from our online store.

By accessing our website or placing an order, you agree to follow these Terms & Conditions, along with any other policies published on our website, including our Shipping, Returns, Privacy, and Cookies policies.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use our website or services.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally allowed to make purchases and use online services in your country.

You agree not to use our products, website, or services for any unlawful or unauthorized purpose.

You must not attempt to damage, disrupt, hack, or interfere with the website, its security, or its normal operation.

Any violation of these terms may result in order cancellation, account restriction, or refusal of service.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time if we believe there is misuse, suspicious activity, policy violation, or any action that may harm our business or customers.

All content on this website, including images, text, branding, graphics, product descriptions, designs, and logos, belongs to iPerformance or its authorized partners.

You may not copy, reproduce, sell, reuse, or exploit any part of the website without written permission from iPerformance.

Section titles are provided for convenience only and do not affect the meaning or interpretation of these Terms.

3. PRODUCT INFORMATION

We do our best to display product information, descriptions, ingredients, prices, images, and availability as accurately as possible.

However, some information may occasionally contain errors, missing details, or outdated content. We reserve the right to correct, update, or remove any information at any time without prior notice.

Product images are for illustration purposes. Actual packaging, color, design, or label details may vary slightly depending on product batches, screen settings, or supplier updates.

4. PRODUCTS, PRICING & AVAILABILITY

Product prices may change at any time without prior notice.

We reserve the right to modify, update, discontinue, or limit the availability of any product at any time.

Some products may be available exclusively online or in limited quantities.

We may limit sales by customer, order quantity, region, account, or payment method if needed.

We do not guarantee that every product will always be available, or that a product will meet every personal expectation, preference, or fitness goal.

5. HEALTH & SUPPLEMENT DISCLAIMER

Products sold by iPerformance may include sports nutrition products, supplements, vitamins, accessories, sportswear, and related items.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information on this website is provided for general educational and product guidance purposes only. It should not replace professional medical advice.

If you are pregnant, nursing, under medical supervision, taking medication, or have any medical condition, please consult a qualified healthcare professional before using any supplement.

Always read the product label, ingredients, warnings, and usage instructions before use.

6. ORDERS & BILLING INFORMATION

When placing an order, you agree to provide accurate, complete, and updated billing, shipping, contact, and payment information.

We are not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete information provided by the customer.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Incorrect product pricing
  • Stock unavailability
  • Suspicious or fraudulent activity
  • Incorrect customer information
  • Payment issues
  • Delivery restrictions
  • Violation of our store policies

If an order is cancelled after payment, the refund process will follow our applicable payment and refund policy.

7. PAYMENT & CASH ON DELIVERY

Available payment methods may vary depending on your location, order value, and store settings.

If Cash on Delivery is available, the customer is responsible for providing accurate contact and delivery details and being available to receive the order.

Repeated refusal, failed delivery, or fake orders may result in limiting or blocking future Cash on Delivery orders.

8. SHIPPING, RETURNS & EXCHANGES

Shipping, delivery, returns, and exchange terms are governed by our Shipping & Returns Policy.

Delivery timelines are estimates and may vary depending on courier schedules, location, public holidays, order volume, or external circumstances beyond our control.

Customers are responsible for checking their order upon delivery and contacting us within the allowed period if there is any issue with the received product.

9. THIRD-PARTY LINKS & TOOLS

Our website may include links, tools, apps, payment gateways, shipping services, or integrations provided by third parties.

We are not responsible for third-party websites, services, content, accuracy, privacy practices, or technical issues.

Using third-party links or services is at your own risk and may be subject to their own terms and policies.

10. USER CONTENT, REVIEWS & SUBMISSIONS

If you submit reviews, comments, photos, suggestions, ideas, messages, or any other content to iPerformance, you allow us to use, display, edit, publish, or share this content for business, marketing, or service purposes.

We are not required to keep submissions confidential, provide compensation, or respond to every submission.

You agree not to submit content that is offensive, misleading, illegal, harmful, abusive, or violates the rights of others.

11. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, creating an account, placing an order, or contacting us, you agree that your information may be processed according to our Privacy Policy and applicable laws.

12. ERRORS, INACCURACIES & OMISSIONS

Sometimes our website may contain errors or missing information related to:

  • Product descriptions
  • Product images
  • Prices
  • Promotions
  • Discounts
  • Shipping fees
  • Availability
  • Stock status
  • Delivery information

We reserve the right to correct any errors, update information, cancel orders, or modify details at any time without prior notice, even after an order has been placed.

13. PROHIBITED USES

You may not use our website or services for:

  • Any unlawful purpose
  • Violating local or international laws
  • Infringing intellectual property rights
  • Uploading viruses, malware, or harmful code
  • Attempting to hack or bypass website security
  • Submitting false or misleading information
  • Harassing, abusing, insulting, or discriminating against others
  • Collecting customer data without permission
  • Interfering with the website’s normal operation
  • Placing fake, fraudulent, or abusive orders

Violation of these rules may result in immediate termination of access, order cancellation, or legal action where applicable.

14. DISCLAIMER OF WARRANTIES

Our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

We do not guarantee that product results will be identical for every customer, as results may vary depending on diet, training, lifestyle, health condition, consistency, and individual response.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, iPerformance shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Use or inability to use the website
  • Product misuse
  • Incorrect information was provided by the customer
  • Delays caused by shipping companies
  • Third-party service issues
  • Website errors or interruptions
  • Unauthorized access or security incidents beyond our reasonable control

Your use of our website and products is at your own risk.

16. INDEMNIFICATION

You agree to indemnify and hold harmless iPerformance, its owners, employees, partners, suppliers, and service providers from any claims, damages, losses, liabilities, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your misuse of products
  • Your violation of any law or third-party rights
  • Any false or inaccurate information you provide

17. SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, the remaining sections will continue to be valid and enforceable.

18. TERMINATION

These Terms remain effective unless terminated by either you or iPerformance.

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or misused our services.

Any obligations or liabilities created before termination will remain valid after termination.

19. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted according to the laws of the Arab Republic of Egypt.

Any disputes related to these Terms, the website, or purchases from iPerformance shall be handled according to applicable Egyptian laws and regulations.

20. CHANGES TO TERMS & CONDITIONS

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time by publishing the updated version on this page.

It is your responsibility to review this page regularly.

Your continued use of our website after updates are published means that you accept the revised Terms.

21. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us:

iPerformance
Email: support@iperformanceeg.com
Phone / WhatsApp: +20 000 000 0000
Location: Egypt